.ss-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:26px}.ss-heading p{font-size:11px;font-weight:700;letter-spacing:2px;color:var(--muted,#64748b);margin:0 0 10px}.ss-heading h1{font-size:27px;color:var(--ink,#18263c);margin:0 0 10px;line-height:1.3}.ss-heading span{font-size:14px;color:var(--muted,#64748b)}.ss-heading .btn{flex-shrink:0}
.ss-card{background:#fff;border:1px solid var(--line,#e4e8ee);border-radius:12px;overflow:hidden}.ss-help-cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin-bottom:26px}.ss-help-cards>section{background:#fff;border:1px solid var(--line,#e4e8ee);border-radius:12px;padding:24px}.ss-help-cards h2{font-size:18px;margin:14px 0 10px}.ss-help-cards p{font-size:14px;line-height:1.8;color:var(--muted,#64748b);max-width:540px}.ss-help-cards a{font-size:14px;font-weight:600;color:var(--accent,#0f766e)}.ss-help-icon{width:40px;height:40px;background:var(--accent-soft,#f0fdfa);color:var(--accent,#0f766e);border-radius:10px;display:inline-flex;align-items:center;justify-content:center}.ss-help-icon svg,.ss-access-icon svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.6}
.ss-tickets>header,.ss-conversation>header{padding:22px 24px;border-bottom:1px solid var(--line,#e4e8ee);display:flex;justify-content:space-between;align-items:center;gap:20px}.ss-tickets h2,.ss-conversation h2{font-size:18px;margin:0 0 7px}.ss-tickets header p{color:var(--muted,#64748b);font-size:13px;margin:0}.ss-tickets nav{display:flex;background:#f4f6f8;border-radius:8px;padding:4px;gap:4px;font-size:12px}.ss-tickets nav a{padding:8px 12px;border-radius:6px;color:var(--muted,#64748b)}.ss-tickets nav a[aria-current]{background:#fff;color:var(--accent,#0f766e);box-shadow:0 1px 4px #0000000b}.ss-table{overflow:auto}.ss-table table{width:100%;border-collapse:collapse}.ss-table th{font-size:12px;color:var(--muted,#64748b);font-weight:500;background:#fafbfc}.ss-table td,.ss-table th{padding:17px 24px;text-align:left;border-bottom:1px solid var(--line,#e4e8ee)}.ss-table td{font-size:13px;color:var(--muted,#64748b)}.ss-table td a{display:block;color:var(--ink,#18263c)}.ss-table td a small{display:block;color:var(--muted,#64748b);font-size:11px;margin-bottom:5px}.ss-table td strong{font-size:14px}.ss-requester{display:block;font-size:11px;margin-top:6px}.ss-status{border-radius:6px;font-size:11px;padding:5px 9px;display:inline-block;white-space:nowrap;background:var(--accent-soft,#f0fdfa);color:var(--accent,#0f766e);font-weight:600}.ss-status-closed,.ss-status-resolved{background:#edf3ef;color:#3b6651}.ss-status-waiting{background:#fff8ec;color:#8c621f}.ss-empty{padding:42px 28px;text-align:center}.ss-empty h3{font-size:18px}.ss-empty p{max-width:530px;margin:14px auto 22px;line-height:1.8;font-size:14px;color:var(--muted,#64748b)}.ss-footer{font-size:12px;color:var(--muted,#64748b);text-align:center;margin:22px 0;line-height:1.8}
.ss-form-layout{display:grid;grid-template-columns:minmax(0,1.75fr) minmax(260px,1fr);gap:24px;align-items:start}.ss-card form{padding:28px}.ss-card form>label{font-size:14px;font-weight:600;display:block;margin:21px 0 9px}.ss-card input:not([type=hidden]),.ss-card select,.ss-card textarea{width:100%;padding:12px 13px;border:1px solid #d2dae4;border-radius:8px;background:#fff;color:var(--ink,#18263c);font-size:14px;min-height:44px;resize:vertical}.ss-card :is(input,textarea,select):focus{outline:2px solid var(--accent-soft,#f0fdfa);border-color:var(--accent,#0f766e)}.ss-card form>small{display:block;color:var(--muted,#64748b);font-size:12px;margin:9px 0;line-height:1.7}.ss-smart-hint{background:#f8fafb;color:var(--muted,#64748b);border:1px solid var(--line,#e4e8ee);padding:13px;border-radius:8px;font-size:13px;line-height:1.7;margin-top:12px}.ss-card form>footer{display:flex;justify-content:flex-end;align-items:center;gap:12px;margin-top:24px}.ss-card form>footer>span{margin-right:auto;color:var(--muted,#64748b);font-size:12px}.ss-form-aside{padding:26px}.ss-form-aside h2{font-size:19px;margin:15px 0}.ss-form-aside h3{font-size:14px}.ss-form-aside ol{padding-left:20px;font-size:14px;line-height:1.9;color:var(--muted,#64748b)}.ss-form-aside li{padding-left:7px;margin:13px 0}.ss-form-aside p{font-size:13px;color:var(--muted,#64748b);line-height:1.8}.ss-form-aside hr{border:0;border-top:1px solid var(--line,#e4e8ee);margin:23px 0}.ss-form-aside dt{font-size:12px;color:var(--muted,#64748b);margin-top:17px}.ss-form-aside dd{font-size:13px;margin:6px 0 0;overflow-wrap:anywhere}
.ss-ticket-summary{display:flex;align-items:center;gap:22px;padding:20px 24px;margin-bottom:20px;flex-wrap:wrap}.ss-ticket-summary>div{display:flex;gap:13px;align-items:center;font-size:12px;color:var(--muted,#64748b)}.ss-ticket-summary p{font-size:12px;color:var(--muted,#64748b);margin:0;flex:1}.ss-ticket-summary strong{color:var(--ink,#18263c)}.ss-messages{display:grid;gap:18px;padding:24px}.ss-message{border:1px solid var(--line,#e4e8ee);border-radius:10px;background:#fafbfc;padding:20px}.ss-message.ss-from-support{background:var(--accent-soft,#f0fdfa);border-left:3px solid var(--accent,#0f766e)}.ss-message header{display:flex;justify-content:space-between;align-items:center;gap:12px;font-size:13px}.ss-message time{font-size:11px;color:var(--muted,#64748b)}.ss-message p{font-size:14px;line-height:1.8;overflow-wrap:anywhere;margin:15px 0 0}.ss-conversation form{border-top:1px solid var(--line,#e4e8ee)}.ss-history{margin:18px 24px 0}.ss-closed{padding:26px;border-top:1px solid var(--line,#e4e8ee);text-align:center}.ss-closed p{font-size:14px;color:var(--muted,#64748b);margin:14px 0}.ss-access{max-width:760px;margin:44px auto;padding:40px;text-align:center}.ss-access-icon{display:inline-flex;padding:16px;border-radius:14px;background:var(--accent-soft,#f0fdfa);color:var(--accent,#0f766e)}.ss-access-icon svg{width:30px;height:30px}.ss-access>p:first-of-type{font-size:11px;letter-spacing:1.8px;color:var(--muted,#64748b);margin:22px 0 14px}.ss-access h1{font-size:25px;margin-bottom:20px}.ss-access-message{font-size:15px;line-height:1.9;color:var(--muted,#64748b);max-width:560px;margin:0 auto 26px}.ss-access>div{display:flex;gap:12px;justify-content:center;flex-wrap:wrap}.ss-access>small{display:block;color:var(--muted,#64748b);font-size:12px;line-height:1.8;margin:26px auto 0;max-width:520px}
@media(max-width:950px){.ss-form-layout{grid-template-columns:1fr}.ss-form-aside{order:2}.ss-tickets>header{align-items:flex-start;flex-direction:column}}@media(max-width:650px){.ss-heading{align-items:flex-start;flex-direction:column;gap:18px}.ss-help-cards{grid-template-columns:1fr}.ss-card form{padding:20px}.ss-access{padding:28px 18px;margin:24px 0}.ss-access h1{font-size:23px}.ss-access .btn{width:100%;white-space:normal}.ss-ticket-summary{gap:12px}.ss-message header{align-items:flex-start;flex-direction:column}.ss-card form>footer{flex-wrap:wrap}.ss-card form>footer>span{width:100%}.ss-table td,.ss-table th{padding:15px}.ss-table table{min-width:560px}.ss-heading h1{font-size:24px}}